Privacy Policy
**Privacy Policy for Smart Agent AI Receptionist** Effective Date: October 4, 2024 At Smart Agent AI Receptionist, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our service. ### 1. **Information We Collect** We may collect the following types of information when you use Smart Agent AI Receptionist: - **Personal Information**: This may include your name, email address, phone number, company name, and any other information you provide during interactions. - **Automated Information**: We may collect technical data such as IP addresses, browser types, usage details, and device information automatically. - **Recorded Interactions**: For quality and improvement purposes, conversations between users and the AI receptionist may be recorded and analyzed. ### 2. **How We Use Your Information** We use the information collected to: - Provide and improve our services. - Respond to inquiries, process transactions, and manage interactions. - Improve AI capabilities, including training and development of features. - Monitor and analyze usage patterns to enhance user experience. - Comply with legal obligations. ### 3. **Data Sharing and Disclosure** We do not sell or rent your personal information to third parties. However, we may share information in the following circumstances: - **Service Providers**: We may share data with third-party vendors who help us provide and improve our services. - **Legal Compliance**: We may disclose information if required by law, legal processes, or government authorities. - **Business Transfers**: In the event of a merger, acquisition, or sale, your information may be transferred to the new entity. ### 4. **Data Security** We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, or alteration. However, no security system is foolproof, and we cannot guarantee the absolute security of your information. ### 5. **Retention of Data** We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When data is no longer needed, it will be securely deleted or anonymized. ### 6. **Your Rights** You have the following rights regarding your personal data: - **Access**: You can request access to the information we hold about you. - **Correction**: You can request corrections to your personal information. - **Deletion**: You can request the deletion of your data under certain conditions. - **Objection**: You can object to how we use your data for certain purposes. To exercise these rights, please contact us at [email protected]. ### 7. **Cookies and Tracking Technologies** We may use cookies and similar technologies to improve your experience on our website and services. You can manage your cookie preferences through your browser settings. ### 8. **Changes to This Privacy Policy** We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When changes are made, we will revise the effective date at the top of this document and notify users if required by law. ### 9. **Contact Us** If you have any questions or concerns regarding this Privacy Policy, please contact us at: - Email: [email protected] - Phone: 87-286-4886 By using Smart Agent AI Receptionist, you agree to the terms outlined in this Privacy Policy.
Terms of Service
**Terms of Service for Smart Agent AI Receptionist**
**Effective Date:** **October 4, 2024**
Welcome to Smart Agent AI Receptionist. These Terms of Service ("Terms") govern your access to and use of the Smart Agent AI Receptionist service ("Service"). By using our Service, you agree to comply with and be bound by these Terms. Please read them carefully.
### 1. **Acceptance of Terms**
By accessing or using Smart Agent AI Receptionist, you agree to these Terms. If you do not agree to these Terms, you may not use our Service. We reserve the right to update these Terms at any time, and continued use of the Service signifies your acceptance of any changes.
### 2. **Service Description**
Smart Agent AI Receptionist is an automated virtual receptionist service that provides real-time interaction with users through AI-driven conversations. The Service aims to streamline communication, improve client interactions, and assist in customer service needs.
### 3. **User Responsibilities**
As a user of Smart Agent AI Receptionist, you agree to:
- **Provide accurate information**: You agree to provide truthful and complete information when using the Service.
- **Comply with laws**: You will not use the Service for any illegal activities or purposes that violate local, state, national, or international laws.
- **Respect intellectual property**: You acknowledge that all content provided by the Service, including software, design, and branding, is protected by intellectual property laws and belongs to Smart Agent AI Receptionist or its licensors.
- **Proper use of the Service**: You agree not to misuse the Service, including but not limited to, using automated systems, scraping data, or engaging in harmful or disruptive activities.
### 4. **Prohibited Activities**
You are prohibited from engaging in any of the following activities while using the Service:
- Attempting to access unauthorized areas of the Service.
- Disrupting the normal operation of the Service, including launching viruses, overloading, or attempting denial-of-service attacks.
- Using the Service for fraudulent activities or impersonating others.
- Violating the privacy or rights of others.
### 5. **User Content and Privacy**
While using the Service, you may provide certain content or personal information. By doing so, you agree that:
- **Content**: You are responsible for any content you submit, and it must not violate the rights of third parties or any laws.
- **Privacy**: Your use of the Service is also governed by our [Privacy Policy](insert link). We take your privacy seriously and collect, use, and protect your personal information in accordance with that policy.
### 6. **Payment and Subscription**
Certain features of Smart Agent AI Receptionist may be available through subscription-based services. By subscribing, you agree to the following:
- **Billing**: You authorize us to charge your payment method for subscription fees on a recurring basis until you cancel the subscription.
- **Cancellations and Refunds**: You can cancel your subscription at any time. Refund policies for cancellations may vary, and we recommend reviewing our specific refund policy when subscribing.
- **Changes to Pricing**: We reserve the right to change pricing for our services, and you will be notified in advance of any pricing changes that affect your subscription.
### 7. **Third-Party Services**
Smart Agent AI Receptionist may integrate or work with third-party services. You acknowledge that these services are governed by their respective terms and conditions, and Smart Agent AI Receptionist is not responsible for their actions or policies.
### 8. **Intellectual Property**
All content, trademarks, and intellectual property associated with Smart Agent AI Receptionist are owned by or licensed to us. You may not copy, modify, distribute, or use any part of the Service's content without express permission.
### 9. **Limitation of Liability**
To the maximum extent permitted by law, Smart Agent AI Receptionist and its affiliates, employees, or licensors are not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Service, including loss of data, interruption of service, or errors.
### 10. **Disclaimer of Warranties**
The Service is provided on an "as is" and "as available" basis. We do not guarantee that the Service will be uninterrupted, error-free, or secure. We disclaim any warranties, express or implied, regarding the Service's accuracy, reliability, or suitability for a particular purpose.
### 11. **Indemnification**
You agree to indemnify and hold Smart Agent AI Receptionist harmless from any claims, damages, losses, or liabilities arising from your violation of these Terms, use of the Service, or infringement of any rights of a third party.
### 12. **Termination of Service**
We reserve the right to suspend or terminate your access to Smart Agent AI Receptionist at any time, for any reason, including but not limited to a breach of these Terms. Upon termination, your right to use the Service will cease immediately.
### 13. **Arbitration Clause**
By using Smart Agent AI Receptionist, you agree that any disputes arising out of or relating to these Terms or the Service will be resolved through binding arbitration. The arbitration shall be conducted in accordance with the rules of the **American Arbitration Association (AAA)**.
- **Arbitration Location**: The arbitration shall take place in [Insert Location], unless both parties agree otherwise.
- **Governing Law**: The arbitration will be governed by the laws of the **State of Texas**.
- **Exceptions**: Either party may seek relief in small claims court for matters within its jurisdiction, or for equitable relief in a court of competent jurisdiction in cases involving intellectual property rights or unauthorized use of the Service.
By agreeing to arbitration, you are waiving your right to a jury trial or to participate in a class-action lawsuit.
### 14. **Governing Law and Dispute Resolution**
These Terms are governed by the laws of the **State of Texas**. Any disputes arising from or related to these Terms or the use of the Service shall be resolved through arbitration, as outlined above.
### 15. **Changes to Terms**
We reserve the right to modify or update these Terms at any time. Users will be notified of any material changes, and continued use of the Service constitutes acceptance of the updated Terms.
### 16. **Contact Information**
If you have any questions or concerns regarding these Terms, please contact us at:
- Email: **[email protected]**
- Phone: **817-286-4668**
By using Smart Agent AI Receptionist, you agree to these Terms of Service.